True Gelato

Social media management for True Gelato — an artisanal gelato shop in the Dominican Republic. Warm, fresh editorial concept, content direction and reel production for flavors, promotions and events.

Position True Gelato as the go-to artisanal gelato shop in the Dominican Republic — with a fresh, fun, approachable tone that reflects the spirit of the product.

Services

  • Social Media
  • Reels
  • Video

Industry

  • Ice cream shop

Our
approach

A long-running account managed continuously for several months, with stable monthly production. Our workflow:

  1. Monthly mapping of featured flavors, active locations, events and seasonal campaigns.
  2. Editorial calendar combining flavor, moment, promotion, relatable humor and news.
  3. On-site reel production: customers enjoying, product close-ups, atmosphere.
  4. Post design with a warm palette (pinks, oranges, creamy whites).
  5. Captions with Dominican humor and a soft CTA to visit the shops.

The
results

Paid media was run monthly on a controlled budget, managed consistently over several months.

The Mother's Day campaign is the standout case: combining precise geographic targeting (La Romana, where the core audience lives), videos shot and edited in-house, and a collaboration with a local influencer — the total investment (paid media + influencer) returned several times over. The offer went organically viral among the target audience thanks to the combination of creativity + targeting + modest paid reach.

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